The reason for our success is a two-fold business model. The first part is our in-store marketing program. We focus on the customer and what their needs are and show them how our client’s products can give them everything they are looking for. Through sheer hard work we know the more people we talk to the better results we can deliver.
The second business model is our Management Training Program. At Metroplex Management Group we consistently deliver above and beyond the goals of our clients. With these kinds of results and Fortune 500 Clients, we have been provided with enormous growth opportunities. In order to meet our client’s national goals, we developed an Award Winning Management Training Program to help develop managers that can help us expand our brand.
The Focus of our Training Program
One of the hardest forms of management in the workplace is peer management. Getting your fellow workers to want to follow you and listen to you as their peer not just their boss. This leadership by example form of management is the core of our training curriculum where every single candidate starts with the exact same job. This creates respect and understanding between management and the employees.
We look at our employees as stocks that we want to build. Our training curriculum is set up with the flexibility to conform to each individual’s needs. This is not a one size fits all training. It’s a curriculum built around the employee’s strengths and weaknesses.
Our training starts first by identifying whether a candidate has the ability to manage themselves or not. For some people, this is extremely easy. For others, an insurmountable task. Either way we first evaluate a candidate based on how well they manage themselves on a daily and weekly basis.
Through basic human interaction, we are able to greatly increase our employee’s interpersonal communicational skills. These skills are applied in all phases of our program from the basic sales to management of employees.
Once a candidate shows us that they can manage themselves, the next logical step is to see how they perform when managing a small group of people. By challenging a candidate as a leader of their peers and placing them in a position where they need to manage a small group of individuals, we can normally see a lot of strengths and weaknesses show themselves. This also allows us to see how well respected the candidate is by their fellow employees.
After the candidate shows us that they can manage the personnel, our focus changes gears to more administrative management. Payroll, Hiring process, Client Relations, Advertising etc. We are a people business so that is a huge part of our training; however, without proper training and organizational skills we would not be able to grow our business as efficiently as we want.